iD Cloud Omnichannel is a cloud-hosted RFID solution designed to create a unified shopping experience by making all merchandise available across all sales channels. It provides complete control over inventory, transforming stores into local fulfillment centers. The platform connects inventory data to create a single, real-time stock view, offering visibility of every item whether it's on the sales floor, in distribution centers, or in transit. This enables retailers to confidently offer omnichannel services like ship-from-store, Buy Online Return In Store (BORIS), Buy Online Pickup In-Store (BOPIS), and Click & Collect. Real-time inventory visibility is crucial for accurate order fulfillment and a superior customer experience, integrating data from warehouses, stores, and the supply chain. The platform facilitates smooth e-commerce fulfillment from stores by digitizing store stock to boost online sales without overstocking. It integrates with Online Order Management (OMS) systems, providing them with accurate, real-time inventory data to optimize order fulfillment strategies. The 'Pick & Pack' feature assists store staff in efficiently locating specific products for in-store fulfillment using RFID handheld devices.

Features & Benefits

• Unified Customer Experience: Enables seamless shopping across all channels by making all merchandise available.
• Real-time Inventory Accuracy: Provides a single, real-time stock view across sales floor, stock room, and transit.
• Store as Fulfillment Center: Empowers stores to act as local fulfillment hubs for various omnichannel services.
• Omnichannel Service Enablement: Facilitates ship-from-store, BORIS, BOPIS, and Click & Collect with confidence.
• OMS Integration: Feeds accurate inventory data to OMS for optimized order fulfillment and improved digital availability.
• Pick & Pack Functionality: Streamlines in-store order fulfillment by helping staff locate specific products via RFID handhelds.