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100% integrated into the LGO, id. care+ allows you to easily identify patients to target, to communicate effectively around your missions (interviews, vaccinations) and personalized campaigns, to conduct structured interviews and to manage your results with ease.

Vendor

Vendor

Pharmagest Interactive

Company Website

Company Website

Product details

id. care+ is a communication and patient support solution fully integrated into the LGO pharmacy management system. Developed by Pharmagest, part of the Equasens Group, it enables pharmacies to identify and target patients for personalized campaigns, manage structured interviews, and analyze performance metrics—all within a secure and intuitive interface.

Features

  • Patient Identification: Automatically identifies patients based on predefined criteria with one click.
  • Intuitive Notifications: Alerts pharmacists to take immediate action.
  • Personalized Communication: Send tailored emails or SMS messages based on patient profiles.
  • GDPR Compliance: Ensures secure and compliant data management.
  • Integrated Agenda: Organize pharmaceutical interviews and manage availability.
  • Real-Time Form Access: Modify interview forms during sessions.
  • Profitability Dashboard: View campaign potential, margins, and key performance indicators.
  • Strategic Insights: Identify growth opportunities and optimize strategies.

Benefits

  • Time Saving: Automates patient targeting and communication workflows.
  • Personalized Support: Enhances patient engagement through tailored messaging.
  • Data Security: Centralized and compliant handling of patient data.
  • Operational Efficiency: Streamlines interview scheduling and execution.
  • Business Intelligence: Provides actionable insights to improve profitability and service delivery.