Harness the power of advanced analytics to proactively address risks and exposures that may impact the availability of your hybrid IT infrastructure  

Simplify your IT support operations, improve IT reliability and streamline asset management. IBM Support Insights delivers actionable indicators for preventive maintenance that are designed to reduce gaps in support coverage, improve your IT management, and lower your IT risk across IBM and other OEM systems.

Features

• **Inventory management: **Reduce time spent on inventory management with automated multivendor infrastructure asset discovery, customized inventory views and exports, and support coverage and change analysis.
• Risks and recommendations: Get ahead of potential security exposures with alerts for security vulnerabilities, IT environment risk scores and prescriptive recommendations for how to remediate potential issues.
• **Case metrics: **Leverage support case history to identify patterns and hotspots impacting system availability.

Benefits

• **Detect and prioritize security exposures: **Leverage security alerts, recommendations and prioritization capabilities to quickly address critical exposures.
• **Reduce costs: **Experience up to a 25% reduction in maintenance and support spending.
• **Increase efficiency: **Reduce time spent on hardware support tasks by 20%.