Improve supply chain resiliency by anticipating disruptions with AI

IBM Sterling® Order Management Supply Chain Resiliency delivers comprehensive end-to-end supply chain visibility by seamlessly integrating data from disparate sources. This enhanced visibility enables proactive disruption anticipation and agile response strategies, significantly improving your supply chain's resilience. When you have visibility across these data sources, you can employ business rules to promptly identify discrepancies and challenges within the order and shipment lifecycle. Additionally, this allows for the detection of disparities between planned and actual performance.

The extension also offers the ability to upgrade to extra application modules, unlocking powerful features such as product provenance traceability, product carbon footprint reporting and management of suppliers' emissions.

Features

• View: End-to-end supply chain coverage - Visibility across siloed data - External data to track and trace

• Detect: Work queues of prioritized issues - Key performance indicators based on business rules and alerts - Analytics and machine learning

• Act: Efficient problem resolution - Automation to back-end systems - Intelligent workflows with guidance

• Guide: Determination of the best approach - Defined best practice guidelines - Context and recommendations

Benefits

IBM Sterling Order Management Supply Chain Resiliency provides tools to enhance the resilience of your order management operations.

• **Aging inventory optimization: **Detect aging inventory early and take corrective action to course-correct and optimize merchandising imbalances for seasonal and time-sensitive inventory, avoiding excessive markdowns or end-of-season waste.
• **Streamlined order orchestration: **Automate order orchestration activities to achieve a high "no-touch" order fill rate, including the automated detection and resolution of stuck customer orders. This contributes to a faster order-to-cash financial benefit, resilient operations and increased customer satisfaction.
• **Store performance dashboard: **Manage omnichannel fulfillment operations by using intuitive store performance dashboards. These dashboards offer insights into sell-through, markdown and store operations patterns, helping regional store managers in making corrective decisions that use store inventory to improve top-line revenue.