A comprehensive suite for all your commerce and supply chain challenges

The IBM Sterling® Order and Fulfillment Suite is a leading order management system (OMS) that uses generative AI and machine learning to help ensure order accuracy and boost profitability. Recognized as the industry leader in OMS by IDC and IHL analysts, it supports B2B and B2C models, serves businesses of any size and industry and integrates with various cloud providers and deployment options.

The suite features ready-to-use tools and customizable components that enhance purchasing experiences, simplify buying processes, improve supply chain resilience, and equip front-line staff with superior inventory and order management tools. Select products individually or combine them according to your business needs.

Benefits

• **Accelerated plug-and-play innovation: **Achieve faster outcomes for innovation with composable integrations with best-in-class applications across the enterprise.
• **Expanded choice of user experiences: **Create a new digital and physical experience for your customers with a business services architecture and an ever-expanding library of pre-built and partner-led services.
• **Industry-leading performance: **Maximize business growth and reduce costs by deploying our industry-leading software anywhere, regardless of cloud-provider or licensing model, which helps to ensure unparalleled performance, scalability and security.
• **Low code or no code UI experience: **Enhance inclusivity and streamline workflows with the suite’s low code or no code UI, which empowers users of all abilities to customize their experience with minimal IT dependency.
• **Transparent AI to drive trusted actions: **Build trust with transparent AI that learns and adapts through bidirectional feedback, providing clear insights into underlying logic and decisions.
• **Sustainable commerce: **Promote sustainable supply chain operations by optimizing environmental impact and empowering consumers to make greener choices and achieve ESG goals.