Enhance shopper experiences from discovery to delivery

Preserve brand trust by providing shoppers with greater certainty, choice and transparency across their buying journey. IBM Sterling® Intelligent Promising empowers retailers to improve digital conversions, real-time global inventory visibility and in-store sales while increasing omnichannel profitability.

Features

• **Promising: **Improve retail conversion rates, reduce shopping cart abandonment and drive sales with a seamless, efficient omnichannel experience.
• **Inventory Visibility: **Deliver on business goals and customer expectations with cloud-based inventory visibility.
• **Optimizer: **Minimize total cost-to-serve by taking advantage of cognitive intelligence.

Benefits

• **Strengthen shopper loyalty: **Confidently deliver choice and transparency to every shopper throughout the buying journey.
• **Manage accurate promises: **Increase digital conversions by presenting precise promise dates on the PLP and PDP and during checkout.
• **Maximize inventory productivity: **Reduce order cancellations and optimize inventory by dynamically providing shoppers with enterprise-wide inventory views.
• **Employ fulfillment optimization: **Balance predefined business rules with real cost drivers to make the best fulfillment decisions for business outcomes, optimizing across thousands of permutations in milliseconds.
• **Harness artificial intelligence: **Use AI-powered sales and demand data to recommend sourcing decisions based on customer choice or cost efficiencies.
• **Increase omnichannel profitability: **Drive higher conversions and in-store sales with accurate promise dates, choice in delivery or pickup, upsell of related products and intelligently reduce markdowns and stockouts with machine learning.