Unlock efficiency with AI-infused process intelligence

IBM® Process Mining helps businesses make faster, more informed decisions for process improvement through data-driven insights. Gain complete process transparency using data from your business systems, such as ERP and CRM, pinpoint inefficiences and prioritize automation by impact and expected ROI. Drive continuous process improvements by triggering corrective actions or generating RPA bot scaffolds. With this offering, clients can improve complex processes — achieving an 80% reduction in average lead time - to stay competitive, boost efficiency and reduce operational costs. Watch how process mining software transforms business system data into actionable insights, cutting costs and enhancing operational efficiency.

Features

• **As-is process model discovery: **Access a fact-based process model with insights from stakeholders and data sources into how your business is working.
• **Automated RPA generation: **Identify automation opportunities with our process mining tool, prioritize by impact and expected ROI, and fast-track implementation with automated RPA bot generation.
• **AI-powered process simulations: **Predict the impact and ROI of change initiatives and identify potential operational risks before making investments by performing what-if analyses.
• **Conformance checking with root cause analysis: **Analyze non-conformant cases to identify the root causes of deviations, stakeholders involved and impacts on key performance indicators (KPIs).
• **Seamless user experience: **Integrate with hundreds of sources including SAP, Oracle and more. Deploy anywhere and customize dashboards with a low-code/no-code platform.
• **Desktop user interactions recording: **Enhance process analyses with task mining for a holistic view into processes and tasks. Reach process transparency to make key decisions.

Benefits

• **Gain transparency: **Create unprecedented levels of transparency into the way your processes are being executed. Limit your reliance on human bias with data-driven, fact-based process intelligence.
• **Reveal inefficiencies: **Identify customer pain points, eliminate gaps or deviations in processes, and avoid excess spend to streamline your processes and boost the customer experience.
• **Trigger actions: **Maintain process health, prevent issues and easily course-correct to reach goals. Use process insights to trigger corrective actions when specific business logic is met like KPI alerting users, overdue invoices activating payments and more.
• **Manage compliance: **Monitor process execution, detect violations or bottlenecks, analyze the root causes and conduct fact-based compliance checks more efficiently to increase standardization.
• **Boost productivity: **Eliminate repetitive work, remove unnecessary steps and create automations where it makes most sense to reduce cycle times and boost employee satisfaction.
• **Accelerate digital transformation: **Gain operational transparency, anticipate disruptions and identify where processes need to be enhanced to improve decision-making and support the various stages of transformation.