What is IBM® FileNet® Content Manager?

IBM FileNet Content Manager is a flexible, full-featured content management solution that provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from your unstructured content. Use it to create innovative business applications on any cloud and more effectively manage all your content, from any source.

Features

• **Enterprise document management and governance: **Leverage the proven federated content services capabilities of FileNet Content Manager to more securely, consistently and intelligently manage content from all repositories and file shares.
• **Cloud-native management and deployment: **FileNet Content Manager has been fully redesigned, rebuilt and optimized for cloud-native deployment. It now helps clients deploy content applications faster on any cloud.
• **Securely share: **Send and collaborate on individual documents, folders and team spaces with outside parties while ensuring all security policies are upheld.
• **Salesforce integration: **Upload, index, edit, collaborate and govern essential sales or service content assets like price quotes, client emails, contracts, case files and more without switching between applications.
• **Role-based redaction: **Automatically redact documents based on the role of the requester to block out information according to the user’s specifications. Gain streamlined security and reduced storage and management costs.
• **MS Office for the web integration: **Create new documents or open existing documents to collaborate seamlessly in real-time with other users.
• **Low-code developer tools and GraphQL APIs: **Low-code developer tools enable a broader set of users, such as business analysts and non-programmers, to rapidly prototype and build applications that embed FileNet services.
• **AI-driven insights: **AI accurately classifies and extracts critical data to reduce error-prone data entry to gain insights into unstructured data and send high quality data to downstream applications.
• **Easily search for content: **Easily find content with full-text and property search templates in addition to searching across repositories.

Benefits

• How IBM FileNet Content Manager benefits you
• **Simplify and accelerate solution development: **Content managers and business users can engage low-code tools and modern GraphQL APIs to create secure, content-centric applications that can handle large volumes of documents to deliver results.
• **Save time and create visibility: **Quickly search for content across the enterprise, including information captured from paper documents. Securely share content with external users from any device and within existing applications.
• **Improve productivity: **Activate content by using deep learning AI to extract insights and data from unstructured content. Maximize productivity by eliminating manual document classification and error-prone metadata entry.
• **Improve your customers’ experience: **Reduce turnaround times by streamlining content management processes and delivering critical content where it is needed most. Accelerate customer support inquires, payments, approvals and more.