IBM Content Manager OnDemand on CloudIBM
Enables electronic capture of reports, policies, statements, bills, explanation of benefits and other customer correspondence.
Vendor
IBM
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Product details
What it can do for your business
IBM Content Manager OnDemand on Cloud enables customers to archive reports, correspondence and transactional records on IBM Cloud®. Built on the market leading on-premise offering, IBM Content Manager OnDemand on Cloud is hosted on a secure, single-tenant infrastructure. Users can rapidly deploy customer service e-presentment and report distribution applications to desktop and mobile devices, and quickly implement customer self-service applications through integration of a customer's system of engagement.
Benefits
- **Enable high availability: **Provides a single-tenant private infrastructure provisioned across dual data centers for high availability, including routine maintenance, backups and updates
- **Reduce IT burden: **Allows your IT staff to focus on other business priorities through supervision of application-specific administration tasks
- **Increase access: **Streamlines your customer service by empowering CSRs with quick anytime, anywhere access to customer correspondence
- **Improve efficiency: **Automatically archives a wide range of transactional documents, reports and customer communications
- **Easily distribute reports: **Enables recurring loading and distribution of reports to designated internal users