Overview

HxGN OnCall Dispatch | Smart Advisor is an advanced solution designed to enhance public safety operations by leveraging artificial intelligence (AI) and machine learning (ML). It provides real-time, actionable insights during complex emergencies, enabling decision-makers to respond more effectively and efficiently. By analyzing a broad scope of operational data, including free-form text, Smart Advisor detects patterns and connections between events, allowing for earlier and more effective interventions. This proactive approach aims to improve outcomes, accelerate recovery, and reduce impacts on communities, service levels, and personnel.

Features and Capabilities

• Real-Time Data Analysis: Applies AI and ML to analyze operational data in real-time, identifying patterns and anomalies that may not be immediately apparent.
• Enhanced Decision-Making: Provides actionable insights that empower decision-makers to intervene earlier and more effectively, improving outcomes and reducing impacts on communities and personnel.
• Comprehensive Data Assessment: Evaluates a wide range of operational data, including free-form text, to detect connections between events and identify emerging threats or incidents.
• Integration with HxGN OnCall Dispatch Suite: Seamlessly integrates with other components of the HxGN OnCall Dispatch suite, such as Essentials, Advantage, Viewer, and Mobile Unit, providing a unified platform for incident management.
• Browser Compatibility: Can operate within a web browser alongside I/CAD 9.4, offering flexibility and ease of access for users.
• Assistive AI Technology: Utilizes assistive AI to fill operational blind spots, alerting agencies to potential complex emergencies, from large events to linked incidents.
• Proactive Emergency Response: Enables agencies to act faster and coordinate smarter by detecting patterns and anomalies sooner, reducing the effects on communities, resources, and staff.