Overview

HxGN OnCall Analytics is a powerful suite of data visualization and analytics tools tailored for public safety agencies, including police, fire departments, emergency medical services, and dispatch centers. It transforms fragmented and incomplete data into actionable insights, enabling evidence-based reporting, performance assessment, resource allocation, and operational efficiency. The solution provides clean, business-ready data, reduces analytics costs and delays, and supports both on-premises and cloud deployments, helping agencies improve decision-making and enhance transparency.

Features and Capabilities

• Data Transformation and Integration
  • Converts fragmented data into actionable reports and dashboards for better decision-making.
  • Integrates data sources into a unified warehouse, enhancing data quality and accessibility.
• Pre-built and Customizable Reports
  • Offers pre-built report templates for various public safety needs.
  • Allows customization to meet agency-specific reporting and analysis requirements.
• Spatial Analysis and Playback
  • Provides spatial visualization tools, including location-based mapping, dynamic clustering, and hotspot analysis.
  • Includes playback functionality to analyze incident patterns over time and geography.
• Flexible Deployment Options
  • Supports on-premises and cloud-based implementations, ensuring adaptable deployment.
  • Enables customization to evolve with agency demands and technologies.
• Enhanced Data Access for Personnel
  • Empowers staff to independently generate reports and analyses, improving organizational insights.
  • Supports data-driven decisions to enhance operational performance.
• Public Trust and Transparency
  • Facilitates the creation of reports that improve public understanding and trust.
  • Demonstrates compliance and justifies funding through comprehensive analytics.
• Comprehensive Product Modules
  • Includes Dispatch Advantage, Dispatch Essentials, Records Essentials, Power Visuals, Data Warehouse, and Link Analysis modules.
  • Offers specialized tools for various public safety functions and analysis needs.