HubSpot for Jira provides a robust integration solution designed to embed HubSpot customer data directly into Jira Cloud, creating a more productive environment and establishing a single source of truth across all systems. This integration allows teams to access critical customer information, automate workflows, and improve communication between sales, marketing, support, and development teams. It eliminates the need for duplicating customer data, saving time and increasing overall team productivity by connecting HubSpot's comprehensive customer insights with Jira's powerful issue tracking and project management capabilities. The solution facilitates a two-way data sync, ensuring that Jira users have access to up-to-date customer data from HubSpot, while HubSpot users can track the progress of their customers’ Jira issues. It enables cross-platform communication through Jira issue comments and allows teams to create HubSpot objects (Contacts, Companies, Deals, Tickets) directly from Jira, or create Jira issues from HubSpot, even for users without direct access to the respective platform. Real-time data updates ensure that all teams are working with the most current information, and customizable views with complete permission access allow teams to see relevant HubSpot object property data within their Jira issues. The integration also supports linking multiple HubSpot objects to single Jira issues and building custom reporting dashboards for data-driven prioritization.

Features & Benefits

• Customer Data Transparency
  • Provides all teams with access to customer data by integrating HubSpot objects with Jira issues.
• Cross Collaboration
  • Enables Jira and HubSpot teams to work in harmony, fostering ongoing cross-collaboration.
• Two-Way Data Sync
  • Allows Jira users to access customer data and HubSpot users to track the progress of their customers’ Jira issues.
• Increase Team Productivity
  • Saves time by eliminating data duplication, using HubSpot as a single source of truth connected with Jira.
• Improve Communication
  • Facilitates cross-platform communication by allowing teams to access HubSpot objects within Jira and Jira issues within HubSpot.
• Additional Resources
  • Unlocks the power of additional resources by providing access to one another’s data.
• Automate Workflows Between Jira and HubSpot
  • Set up automation in Jira to create or link HubSpot Contacts, Companies, Deals, or Tickets based on issue information, enhancing cross-platform workflows.
• Embed HubSpot Customer Data in Jira
  • Allows Jira teams to search and filter through HubSpot data to embed into their issues.
• Cross-Platform Communication (Comments)
  • Enables Jira and HubSpot teams to communicate with one another through Jira issue comments.
• Create HubSpot Objects from Jira
  • Allows teams without direct HubSpot access to create HubSpot objects (Contacts, Companies, Deals, Tickets) directly from Jira.
• Create Jira Issues from HubSpot
  • Enables teams without direct Jira access to create Jira issues from HubSpot when accessing a Contact, Company, Deal, or Ticket, with automatic linking.
• Integrate HubSpot Boards in Jira
  • Changes how teams collaborate around existing customer opportunities by publishing HubSpot CRM contacts, companies, and deals in Jira.
• Realtime Data
  • Ensures up-to-date customer information in Jira as data is automatically updated from any affected changes within HubSpot.
• Complete Permission Access
  • Allows teams to access and see all relevant HubSpot object property data within their Jira issues based on permissions, with customizable views.
• 4 HubSpot Objects to Link To
  • Supports linking multiple HubSpot Contacts, Companies, Deals, or Tickets to your Jira issues.
• Reporting: Data-Driven Prioritization
  • Enables building custom reporting dashboards with Jira filters to quickly visualize and prioritize how Jira issues affect HubSpot objects.