Transform HR operations with digital interaction and automated service delivery

Hornbill's HR Service Management solution is designed to simplify and enhance HR processes within organizations. By automating routine tasks and providing comprehensive tools for managing employee services, it improves operational efficiency and boosts employee satisfaction. This solution ensures that HR teams can focus on strategic initiatives while maintaining high standards of service delivery.

Modernize HR operations with our flexible service management solution Improve the employee experience with a 24x7 digital HR hub

• Automate interaction with a web and mobile portal. Employees get quick digital access to services and support—reducing inbound calls by up to 90%. 
• Codeless workflow automation makes it easy to automate routine HR operations tasks. Automating a service can be done in just a few minutes— reducing time spent on admin work by up to 80%.
• HR operations reporting: Understand the shape of demands being put on HR operations and how they are changing. Measure employee satisfaction and take feedback to drive improvement of the employee experience. 

Features

• **Automated HR Processes: **Streamline routine HR tasks to save time and reduce manual effort.
• **Employee Self-Service: **Empower employees with self-service options for common HR requests and inquiries.
• **Comprehensive Case Management: **Manage HR cases efficiently with robust tracking and resolution tools.
• **Enhanced Reporting: **Generate detailed reports to gain insights into HR operations and performance.
• **User-Friendly Interface: **Simplifies HR management with an intuitive and easy-to-use platform.