Overview

HR Case Tracker by Croner is a comprehensive online solution designed to streamline the management of employment law cases within any organisation. By centralising all case records in one secure system, it eliminates the need for manual spreadsheets and ensures every case is fully traceable with a complete audit trail. The platform empowers line managers to raise and manage cases efficiently while maintaining full transparency and oversight. With 24/7 availability, real-time reporting, and seamless integration with Croner’s HR advisory expertise, it enhances compliance, reduces administrative burden, and supports more informed decision-making across the business.

Features and Capabilities

• Online case centralisation: Provides a secure, tailored online management system to log and manage all employment law issues in one place, ensuring consistency and accuracy.
• 24/7 access & advisory support: Offers round-the-clock availability, giving managers the flexibility to access case data anytime and request direct support from Croner’s HR advisors when needed.
• Collaborative case handling: Enables effective cooperation between managers and HR advisors, allowing users to view, update, and share case progress in real time.
• Real-time reporting: Delivers up-to-date insights on case activity, usage trends, and advisory themes, supporting proactive issue resolution and organisational improvement.
• Resource optimisation: Reduces the time HR teams spend on routine documentation and case administration, freeing capacity for more strategic HR initiatives.
• Extensive document library: Provides access to over 250 templates, letters, and workflow documents to streamline case handling and ensure compliance with employment law.
• Training resources: Includes guidance materials and presentation tools to support awareness, knowledge-sharing, and compliance training across the organisation.