HR Assist is an AI-powered tool designed to provide real-time, 24/7 guidance for HR administrators within the BenSelect platform. It aims to simplify benefits administration by offering instant, plain-language answers and step-by-step instructions for everyday tasks. This eliminates the need for emails, calls, or waiting for support, thereby flattening the learning curve for new users and reducing repetitive questions for experienced administrators and broker teams. HR Assist draws its knowledge from a secure, closed-loop system built on Selerix's training materials and system guides, ensuring accurate and reliable information. It supports a wide range of BenSelect functions, from approving life events and finding employee coverage history to generating reports and resetting employee PINs. By providing a single source of truth, HR Assist helps busy HR teams onboard new members faster and allows experienced staff to focus on more strategic work.

Features & Benefits

• 24/7 Real-time Guidance: Provides instant, plain-language answers and step-by-step support for HR tasks within BenSelect.
• Reduced Onboarding Time: Flattens the learning curve for new users, shortening onboarding from months to minutes.
• Decreased Repetitive Questions: Frees up experienced admins and broker teams by handling common "how-to" inquiries.
• Secure Knowledge Base: Utilizes a trusted, closed-loop system built from Selerix's training materials and system guides for accurate answers.
• Wide Task Support: Assists with a broad spectrum of BenSelect tasks, from simple approvals to complex report generation.