Harrington Quality Management System (HQMS) is a comprehensive, cloud-based quality management software designed to help organizations manage and improve their quality processes, ensure compliance, and reduce operational risks. HQMS provides a modular suite covering document control, audit management, corrective and preventive actions (CAPA), risk management, training, supplier management, and more. The system supports both on-premise and hosted deployments, offers extensive customization, and is used across diverse sectors including manufacturing, healthcare, retail, and government. HQMS enables organizations to centralize quality data, automate workflows, and maintain compliance with industry standards such as ISO, while supporting continuous improvement initiatives.

Key Features

Document Management Centralized control and versioning of quality documents.

• Document storage and review
• Version control and approval workflows

Audit Management Plan, schedule, and track audits to ensure compliance.

• Audit scheduling and assignment
• Findings tracking and linkage to CAPA

Corrective and Preventive Actions (CAPA) Manage and resolve quality issues systematically.

• Issue identification and root cause analysis
• Action tracking and effectiveness verification

Risk Management Identify, assess, and mitigate organizational risks.

• Risk analysis and categorization
• Documentation and tracking of risk mitigation

Training Management Plan and monitor employee training and certification.

• Training needs assessment
• Tracking of courses, tests, and certifications

Supplier Management Monitor and evaluate supplier quality and performance.

• Supplier portal and quality control
• Performance tracking and compliance

Change Control Manage process and product changes efficiently.

• Change planning and implementation
• Elimination of redundant tasks

Project Management Centralized view and management of quality-related projects.

• Task tracking and efficiency analysis
• Project status monitoring

Opportunities for Improvement (OFI) Identify and act on areas for process improvement.

• Use of industry standards and checklists
• Cost reduction and quality enhancement

Benefits

Centralized Quality Management Streamlines all quality processes in one platform.

• Reduces manual effort and data silos
• Improves visibility and control

Regulatory Compliance Supports adherence to industry standards and regulations.

• ISO standards management
• Audit trails and documentation

Continuous Improvement Facilitates ongoing process and product improvement.

• Identifies hidden inefficiencies
• Drives operational excellence

Scalable and Customizable Adapts to organizations of any size or industry.

• Modular design for tailored deployments
• Supports both cloud and on-premise models