Canary Technologies Hotel Self-Service Kiosk is a cloud-based solution that allows hotel guests to independently complete check-in and check-out processes using a touchscreen kiosk in the hotel lobby. The system enables guests to verify their identity, pay for their stay, and receive room keys (physical or mobile) without waiting in line or interacting with front-desk staff. The kiosk operates 24/7, ensuring guests can access services at any time, including late-night arrivals or peak periods. The platform is fully customizable to match hotel branding and can present guests with relevant upsell offers and add-ons during the check-in process, increasing ancillary revenue. Integration with property management systems ensures seamless data flow and operational efficiency. The solution is designed to reduce lobby congestion, improve guest satisfaction, and free up staff for higher-value tasks.

Key Features

Self-Service Check-In/Check-Out Guests independently check in and out via a touchscreen kiosk.

• Reduces lobby wait times and lines
• Available 24/7 for guest convenience

Payment Processing Securely processes guest payments at the kiosk.

• Accepts multiple payment methods
• Integrates with PMS for real-time updates

Room Key Issuance Dispenses physical key cards or mobile keys.

• Supports integration with major key systems
• Enables immediate room access

Upsell and Add-On Offers Presents guests with relevant upgrades and services during check-in.

• Drives incremental revenue
• Customizable offers based on guest profile

Brand Customization Kiosk interface can be tailored to hotel branding.

• Consistent guest experience
• Flexible design options

PMS Integration Seamless data synchronization with property management systems.

• Real-time guest data updates
• Reduces manual entry and errors

Benefits

Operational Efficiency Automates routine front-desk tasks and reduces staff workload.

• Frees staff for personalized guest service
• Handles high guest volumes with ease

Enhanced Guest Experience Provides fast, convenient, and modern check-in/out.

• No waiting in line
• 24/7 access to hotel services

Revenue Growth Increases ancillary revenue through targeted upselling.

• Promotes upgrades and add-ons at the point of check-in

Cost Savings Reduces labor costs and front-desk congestion.

• Minimizes need for additional staff during peak times