Overview

SiteMinder's Hotel Booking Engine is a top-ranked solution designed to empower hotels to increase direct bookings through their own websites. Integrated within SiteMinder's comprehensive hotel commerce platform, this booking engine is crafted to optimize every aspect of the direct booking experience. It enables hotels to connect with new travelers, drive more conversions, and achieve an average return on investment (ROI) of 63 times. By providing guests with a seamless, intuitive, and secure booking process, hotels can reduce their dependence on online travel agencies (OTAs) and third-party platforms, thereby minimizing commission fees and maximizing profits. The platform also offers tools to enhance the guest journey, such as upselling opportunities and clear information on cancellation policies, instilling confidence in guests to book directly.

Features and Capabilities

• Easy Mobile Bookings: Facilitates a seamless three-step booking experience on mobile devices, ensuring convenience for guests regardless of their location.
• Competitor and Rate Parity Insights: Provides real-time data to help hotels offer the most competitive rates in their local market, enhancing their competitive edge.
• Drive Bookings from Social Media: Allows integration with social media channels to maximize direct revenue by reaching potential guests where they are most active.
• Advanced and Intuitive Booking Calendar: Features a flexible date calendar that enables guests to book multiple rooms in a single reservation, simplifying the booking process.
• Simple Payment Processing: Offers a seamless and secure PCI-compliant payment gateway, streamlining the payment process for both guests and hotel staff.
• Powerful Plug-in Apps: Integrates with a range of third-party applications to enhance direct revenue and improve the guest booking experience.
• Automated Guest Notifications: Enables the creation of customized guest communications, fostering relationships with guests even before their arrival.
• Add Optional Extras and Special Offers: Provides options for upselling through extras, add-ons, extended stay discounts, as well as early bird and last-minute deals, increasing revenue and guest loyalty.
• Manage Guest Reviews: Automatically triggers reviews on TripAdvisor for guests who have completed their stay, leveraging word-of-mouth as a powerful marketing tool.
• Global Accessibility: Available in more than 20 languages and currencies, making it suitable for attracting travelers from around the world.
• Seamless Integration: Integrates effortlessly with hotel websites or SiteMinder's website builder, potentially increasing conversions by up to 20%.
• High Security Standards: Complies with PCI DSS and GDPR regulations, ensuring the protection of guest data and payment information.