Overview

Travel Cloud Suite’s Hotel Booking Engine is a cloud-hosted booking platform that enables OTAs, TMCs and hoteliers to accept real-time direct reservations via web and mobile, connect to multiple suppliers and GDS channels, manage multi-channel sales (B2C, B2B, B2B2B), and handle payments, invoicing and mid-office workflows from a centralized back office. The solution is positioned as a modular part of Travel Cloud Suite, designed to increase direct bookings, automate confirmations and integrate with various supplier APIs and payment gateways.

Features and Capabilities

• Channels & Distribution: Real-time connectivity with GDS plus LCCs and third-party suppliers to present live inventory and rates, enabling aggregated search and booking across channels.
• Booking & Checkout: Online hotel search, availability, dynamic pricing and a responsive booking workflow for web and mobile with multi-currency and multi-language support to reduce friction at checkout.
• Payment & Invoicing: Integration with multiple online payment gateways, support for deposits/credit limits for agents, auto-generated invoices and itinerary documents from the mid-office.
• Mid-office & Agent Management: Centralized back-office to manage bookings, agent markups, sub-agent credit/deposit control, white-label sites and multi-level reporting for B2B networks.
• Supplier Integrations & XML/API: Flexible API/XML connectors for channel partners, aggregators and supplier feeds; supports custom integrations to onboard content quickly.
• Product Scope & Modules: Part of a wider Travel Cloud Suite — modules include flight, car, package, cruise, sightseeing and corporate self-booking tools so hotels can be sold alongside other travel products.
• Mobile App & UX: Companion mobile app for booking management and itinerary access; streamlined three-step booking process and automated confirmations.
• Reporting & Analytics: Multi-level reporting dashboards for agents, sub-agents and management to monitor sales, commissions, cancellations and performance.
• Customization & Deployment: Ready-to-use packages or fully customized deployments to match branding and business workflows for OTAs, TMCs and travel sellers.
• Security & Reliability: Emphasis on secure API encryption and enterprise hosting options to ensure uptime and data protection for payments and PII.