Overview

Olo Host is an all-in-one restaurant management system designed to optimize front-of-house operations and personalize the guest experience. This platform provides tools to manage waitlists, reservations, table assignments, and incoming orders, ensuring that restaurant staff can focus on delighting guests and fostering loyalty. Olo Host leverages CRM-powered personalization to tailor each guest's dining experience to their preferences and behavior, making it an essential solution for restaurants aiming to enhance operational efficiency and guest satisfaction.

Features

Manage your guests with ease

Think of Host as mission control for your restaurant staff. Track reservations, provide real-time updates to guests, seat tables, switch shifts, and manage all orders from a single iPad app compatible with:

• POS
• Online ordering
• Google
• Loyalty
• CRM
• Sentiment

Personalize the guest experience

Our connected CRM adds guest notes, visit history, and previous feedback to guest profiles, allowing your staff to make every guest feel like a regular. Greet guests by name, anticipate needs, spot VIPs, and acknowledge special occasions—regardless of who’s working.

Reduce manual work for staff

Spend less time messing with screens and more time connecting with guests with our intuitive iPad app, specifically designed for busy restaurants.

• Fewer taps per task
• Eliminates wait time guesswork
• Sends guests live updates and post-visit surveys
• Streamlines staff communication

Meet guests where they are

Enable guests to join your waitlist or make a reservation with one click no matter where they search. Offer direct booking on your website, Google Business Profile, and social pages so you own the relationship and pay zero fees.