For enterprise users, Hootsuite Listening turns insights into action — and results

Hootsuite Listening (powered by Talkwalker) is an Enterprise plan add-on designed for businesses that want to build an even more effective social strategy based on real data.

Track what people are saying (and how they feel) about your brand

Never miss a thing with the broadest social listening data coverage on the market. With Hootsuite Listening, you can monitor mentions across up to 150 million websites, 30 social media channels, and 187 languages. Plus, track sentiment to identify positive and negative feelings around any topic or brand. 

Protect (and improve) your brand’s reputation

Hop into conversations and mitigate negative chatter. Hootsuite Listening lets you set up real-time data alerts, easily investigate spikes, and monitor key issues as they unfold. That way, you can react in real-time to crises, fraudulent claims, and misinformation.

Boost engagement, revenue, and customer satisfaction using AI-powered insights

Hootsuite Listening features Blue Silk™ AI, a proprietary AI model tailored to the specific needs of social marketers. Instantly see personalized, real-time insights from billions of data points. Predict topic volumes over the next 90 days, automatically identify the most relevant trends and conversations, and identify key emotions and sentiments. Request a demo

Find the most relevant (and powerful) influencers for your brand

Connect with new audiences through trusted voices in your industry. Discover the partnerships and collaborations that are the most relevant to your brand, industry, and audience. In seconds, you can identify top influencers by their engagement rate, reach, and social network. 

Build attractive custom reports showing the metrics you care about

Impress your boss and add deeper insights to presentations with custom social listening reports and data exports. Showcase a change in sentiment, compare performance against your competitors, and generate AI-automated briefs. Instantly export reports as PDFs or presentations or set up automatic report dispatches to keep an eye on your progress via email.

Predict the future and beat the competition to the punch

Have you ever wished you could see into the future of your industry? Now you can. See what’s next with predictive forecasting, peak detection, data summaries, and smart alerts powered by AI. Then use those insights to beat your competitors to the punch. No crystal ball needed.

Hootsuite Listening is the world’s deepest social media monitoring tool

With the most comprehensive set of tools available in any social listening software, Hootsuite Listening lets you use real-time insights to inform every action.

Visual recognition

Hootsuite Listening is the only tool that tracks your mentions across video, memes, GIFs, and audio. AI visual recognition lets you monitor references to your brand logo, scenes, and objects.

More data sources

Monitor mentions across social media plus millions of news sites, blogs, forums, videos, and podcasts. Search Facebook, Instagram, YouTube, LinkedIn, Vimeo, Pinterest, Twitch, Disqus, and more.

Peak detection

Identify changes and address issues quickly with peak detection. See spikes in volume, engagement, and reach over time as well as increases and decreases in results. Identify outliers to see what drives engagement.

Real-time alerts

Stay ahead of the conversion, mitigate negativity, and prevent crises with Talkwalker alerts. Get notified about new mentions on the web, social media, newspaper articles, forums, blogs, and more.

Predictive forecasting

See which topics, campaigns, or posts will trend way before your competitors. Predictive forecasting looks at 90-day trends in conversation volume and engagement for any brand or topic. 

Advanced booleans

Advanced boolean catalogs let you pinpoint the exact_ _data you want so you don’t have to filter through piles of irrelevant information. Short on time? Get info fast with quick search.