Elevate patient care with intelligent automation in healthcare

Our intelligent automation solutions use purpose-built AI to accelerate the flow of information in healthcare processes and help you identify opportunities for process improvement. Improve patient care and revenue management with healthcare automation Every healthcare organization is facing pressure to optimize service utilization, improve revenue management, and reduce costs. Seamlessly managing these business demands while improving health outcomes at a reasonable cost poses a significant challenge. But, we’re rising to that challenge together. More and more healthcare providers are turning to our AI-driven intelligent automation solutions as a means to improve operational efficiency, leading to faster, more effective healthcare delivery and better revenue management. ABBYY intelligent automation streamlines complex healthcare workflows—from patient onboarding and referrals to ER operations and revenue cycle management. With process intelligence, you can visualize end-to-end healthcare processes to identify and address operational inefficiencies. With intelligent document processing, you get instant access to data from document-intensive processes to support faster, smarter decision-making. Let our purpose-built AI pave the way to process excellence.

AI-powered solutions for healthcare process excellence

Accelerate document-driven processes

Automatically capture, classify, and validate content from a variety of document types within minutes.

Fast-track data integration

Route process-ready information directly to the right information system, achieving greater accuracy and speed, all from less work.

Simplify your customer onboarding experience

Make onboarding efficient for patients and easy for staff with automated capture and classification of patient documents.

Manage referrals faster

Accelerate patient care and transform patient referrals into revenue by automatically onboarding referred patients into EHRs.

Monitor process efficiency

Review your end-to-end process timelines to ensure operations are running as expected, and high-value areas are prioritized for automation.

Get started immediately

Put ABBYY’s pre-trained AI models to work to access out-of-the-box document processing capabilities.

Automation in healthcare—use cases

Process intelligence

With full, end-to-end visibility of your processes using data from back-end systems, you can improve resource utilization, fix bottlenecks, and even predict future outcomes.

Invoicing and payments

Simplify invoice processing by automating document capture, recognition, data extraction, and validation. Information will be delivered directly to your ERP, RPA, or ECM systems.

Revenue cycle management

Gain complete visibility into business-wide process execution. Uncover opportunities to streamline revenue cycle processes, minimize claim denials, and decrease expenses.

Claims and billing

Enhance claim form processing accuracy and cost efficiency using advanced data capture and automatic validation.

Accounts receivable and explanation of benefits (EOB)

Automatically extract data from scanned or faxed documents for quicker uploading into billing systems. With a more streamlined process, you’ll be able to identify exceptions faster.

Patient onboarding and registration

Simplify the collection, input, and validation of patient and insurance information using OCR, data capture, classification, and identity proofing technologies.

Patient records

Seamlessly integrate existing patient records and health data with new patient information in EHR workflows, without disrupting process flows or patient care.

Patient satisfaction surveys

Automate your entire HCAHPS survey process, from scanning patient surveys to data validation, saving time and eliminating manual errors.

Referral management

Boost revenue by automating patient data integration and referral processes with bespoke ABBYY IDP, RPA, and process intelligence solutions.

SDKs for healthcare software providers

Modernize and future-proof your healthcare IT solutions by integrating OCR and data capture technology.