Overview

SilverCloud® by Amwell® is a clinician-led digital mental health and wellbeing platform that uses guided and self-guided cognitive behavioural therapy (CBT) programmes to help users improve symptoms of anxiety, depression and related conditions. The solution supports broad access through devices (desktop, tablet, mobile) and is used by healthcare systems, health plans, employers and higher-education institutions to deliver scalable mental-health interventions.

Features and Capabilities

• Accessibility & scalability: The platform is available 24/7 across desktop, mobile and tablet, allowing organisations to reach large populations at lower cost.
• Guided and self-guided programmes: Users can engage in self-paced modules or work with a “Supporter” who provides written reviews and guidance throughout the 6–8 week programme.
• Clinically validated CBT content: The programmes incorporate psychoeducation, behavioural activation, cognitive restructuring and mindfulness, backed by roughly two decades of research and real-world outcomes.
• Referral and onboarding workflow: Referral from approved clinicians (e.g., GP, primary care psychologist, community mental-health team) triggers account creation and onboarding for the end-user.
• Measurable outcomes & data-driven insights: The platform reports strong results, including meaningful improvement in depression and anxiety, high user satisfaction, and efficiency gains for organisations.
• Multi-setting deployment: Suitable for integration in health systems, health plans, employers and higher-education sectors, enabling population-level delivery of digital mental health.
• Cost-efficient alternative to face-to-face treatment: Designed to reduce waitlists, decrease administrative burden and treat more users for less cost compared to traditional therapy.