Overview

Croner’s 24-hour Health & Safety Advice service provides businesses with continuous access to expert support from highly qualified health and safety professionals. Available 24 hours a day, 7 days a week, and 365 days a year, the service is designed to help employers address urgent safety concerns, manage incidents effectively, and ensure ongoing compliance with UK regulations. From handling workplace emergencies to advising on day-to-day issues such as manual handling, hazardous substances, and accident reporting, Croner delivers practical, reliable, and legally compliant guidance. With a history dating back to 1941 and more than 300,000 calls handled annually, Croner combines decades of experience with up-to-date knowledge of legislation to give employers peace of mind and protection against potential risks.

Features and Capabilities

• Expert availability: Provides immediate access to qualified health and safety advisors at any time of day or night, ensuring businesses are never left without professional guidance during emergencies or complex situations.
• Wide scope of support: Offers advice on a broad range of topics, including creating and maintaining workplace policies, recording and reporting accidents, selecting and using protective equipment, managing manual handling tasks, implementing fire safety measures, controlling hazardous substances, addressing occupational health concerns, and ensuring compliance with display screen equipment regulations. Legal representation and insurance support are also available.
• Proven experience: With more than 80 years in operation and approximately 306,000 advice calls handled every year, Croner has developed unmatched expertise in supporting organizations of all sizes and across multiple industries.
• Compliance focus: Ensures businesses remain aligned with key legislation such as the Health and Safety at Work Act 1974, helping employers reduce the risk of penalties, claims, or reputational damage while fostering safer working environments.
• Holistic integration: Functions as part of Croner’s wider health and safety offering, which includes on-site consultancy, digital tools like BrightSafe software, workplace risk assessments, compliance audits, staff training programs, policy documentation, SSIP accreditation assistance, and crisis response support.