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GuideIn is a digital adoption platform for Salesforce communities, offering guided tours, customizable steps, and progress tracking to enhance user onboarding and training.

Vendor

Vendor

Grazitti Interactive

Product details

GuideIn is a no-code, Salesforce-native digital adoption platform designed to drive user adoption on Salesforce communities. It provides customizable guided tours, intelligent scrolling, and progress-tracking features to enhance user onboarding, employee training, and change management processes.

Key Features

Compatibility with Salesforce Pages GuideIn seamlessly integrates with both public and private Salesforce community pages.

  • Supports Salesforce Lightning
  • Works with various Salesforce community types

Customizable Guided Tours Users can create and modify step-by-step tours to align with specific user journeys or training needs.

  • Edit, rearrange, add, and delete steps
  • Customize tour themes with colors, fonts, and icons

Progress Tracking The platform allows monitoring of tour participation and enables users to track their progress throughout the journey1.

  • Monitor the number of participants
  • Enable users to track their own progress

Benefits

Improved User Adoption GuideIn helps boost user adoption through personalized guidance and immersive learn-by-doing techniques2.

  • Effortless user onboarding for Salesforce communities
  • Personalized experiences through user-level segmentation

Efficient Employee Training The platform minimizes manual effort in employee training and onboarding processes.

  • Interactive walkthroughs for task guidance
  • Personalized onboarding experiences
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