
GuideIn is a digital adoption platform for Salesforce communities, offering guided tours, customizable steps, and progress tracking to enhance user onboarding and training.
Vendor
Grazitti Interactive
Company Website
GuideIn is a no-code, Salesforce-native digital adoption platform designed to drive user adoption on Salesforce communities. It provides customizable guided tours, intelligent scrolling, and progress-tracking features to enhance user onboarding, employee training, and change management processes.
Key Features
Compatibility with Salesforce Pages GuideIn seamlessly integrates with both public and private Salesforce community pages.
- Supports Salesforce Lightning
- Works with various Salesforce community types
Customizable Guided Tours Users can create and modify step-by-step tours to align with specific user journeys or training needs.
- Edit, rearrange, add, and delete steps
- Customize tour themes with colors, fonts, and icons
Progress Tracking The platform allows monitoring of tour participation and enables users to track their progress throughout the journey1.
- Monitor the number of participants
- Enable users to track their own progress
Benefits
Improved User Adoption GuideIn helps boost user adoption through personalized guidance and immersive learn-by-doing techniques2.
- Effortless user onboarding for Salesforce communities
- Personalized experiences through user-level segmentation
Efficient Employee Training The platform minimizes manual effort in employee training and onboarding processes.
- Interactive walkthroughs for task guidance
- Personalized onboarding experiences