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Guardian Visitor Identity Management (VIM)Alert Enterprise

Redefines how organizations welcome and protect visitors, contractors, and employees. By integrating with your existing security and access systems, our Visitor Management solution automates processes and enhances security.

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Product details

Smart visitor management systems designed for corporate security.

Create a streamlined, secure and seamless visitor access experience for visitors, contractors and various visitor types, fully integrated across physical security and IT workplace services. Bonus: No coding required.

Visitor management software that moves business.

Help visitors use the technology they already have to check in to your facility for a smarter, safer, user-friendly visitor experience. Where will you see the results across your enterprise with our visitor management solution?

Always on: Safety, security and compliance.

Check every box with measures like ID verification, enforced escort check-in policies, NDA management, training validation, configurable branding and corporate messaging, health and safety policies, and local watchlist, federal criminal history checks and workflow approvals to effectively and easily screen visitors beyond the standard visitor check-in process.

Configurability: Drag, drop, done.

Experience the simplicity of our drag-and-drop configuration and one-click operation. Our low-to-no-code platform allows you to configure and scale it across various hosting environments.

PropTech Enhanced: Smart multi-tenant solutions.

Innovate with our multi-tenant capabilities designed for modern, connected workplaces. Our platform not only streamlines workspace operations but also evolves with your property’s technological landscape.

Here's how self-service visitor screening works.

Empower visitors to vet themselves & let themselves in:

  • Email & web pre-registration to skip the traditional sign-in process
  • Lobby ambassador on-site registration
  • Mobile check-in
  • Intuitive and customizable self-service kiosks
  • Facial recognition technology (for enhanced check-in)
  • Detailed, digital visitor logs and instant notifications to increase functionality

Different personas and out-of-the-box use cases.

Host/supervisor

  • Invite visitors and ensure they’re pre-registered in the system before their arrival.
  • Oversee and make adjustments to current visit schedules and details.
  • Register visitors individually or in bulk, depending on the number of expected visitors.
  • Coordinate visits with Outlook meeting schedules to ensure proper timing and organization.
  • Get notified with the visitor’s details through email, SMS, or phone call.

Security administrator

  • Keep an updated watch list of individuals who are restricted or flagged for special attention.
  • Create and manage templates for NDAs and standard emails sent to visitors and hosts.
  • Approve processes and requests within the visitor management system.
  • Streamline the printing and distribution of badges for contractors.
  • Manage requests for onboarding contractors, ensuring necessary procedures are completed.
  • Notify relevant parties of guest arrivals and monitor their check-in and check-out processes.
  • Ensure visits comply with all necessary regulations and are properly documented.

Visitor

  • Complete required steps after receiving an invitation to visit.
  • Use a QR code to check in upon arrival.
  • Optionally, check in at a kiosk or with a security guard.
  • Sign required NDAs.
  • Gain automatic issuance of access and WiFi credentials.

Reception/front desk

  • Look up information on hosts and visitors as needed.
  • Handle the registration and check-in/check-out process for visitors.
  • Issue temporary badges to employees and visitors as required.
  • Ensure NDAs are signed and photos are captured for identification purposes.
  • Print stickers and issue badges to visitors and employees.
  • Maintain and report on the status of checked-in cardholders and visitors.

Add these benefits to the list.

Multilingual

Front desk or back office, the entire application is multilingual for your workforce and all guest-facing components to cater to even the largest enterprise. All while providing a friendly local experience that reflects your brand.

Custom messaging and branding

We’ve got all the tools you need to ensure your guests arrive safely, have an exceptional experience and see the extension and impact of your brand right on their mobile phone.

Physical Access Control integration

Visitor Identity Management software is pre-integrated with leading Physical Access Control Systems (PACS), extending the same level of protection for visitors and contractors as internal staff, and enforcing request approval before granting access through the enterprise-class workflow engine.

Notifications

Automate communications by sending SMS, email, or automated phone calls for visitor and employee check-ins/outs. Additionally, send emergency notifications to specific individuals or to all visitors.

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