Grow Deposits

Eltropy Grow Deposits is a strategic solution designed to help Credit Unions and Community Banks attract new members, activate indirect relationships, and expand product usage to increase deposit growth. By combining text messaging, video banking, secure chat, and appointment management, the platform delivers personalized, digital-first engagement that drives conversion, retention, and revenue.

Features

• 1:Many Text Campaigns: Launch targeted outreach to prospects and members for deposit growth.
• 1:1 Text Messaging: Enable quick, personalized responses to inquiries and service needs.
• Secure Chat: Real-time support via website or mobile app, improving engagement and conversion.
• Remote Video Banking: Open accounts and conduct transactions via secure video sessions.
• Video Check Deposit: Allow members to deposit checks remotely, securely, and conveniently.
• Appointment Management: Schedule video, branch, or voice appointments with automated follow-ups.
• Onboarding Text Alerts: Activate indirect members with timely, automated messaging.
• Secure Document Collection: Collect documents via embedded links and e-signature integrations.

Capabilities

• Digital Member Activation: Engage and onboard indirect members who would otherwise go dormant.
• Omnichannel Engagement: Connect via text, video, chat, and appointments for seamless service.
• Conversion Optimization: Turn inquiries into appointments and account openings quickly.
• Real-Time Support: Provide instant assistance during account openings and product inquiries.
• Integrated Workflows: Connect with account opening and e-signature systems for smooth operations.
• Scalable Outreach: Reach large audiences while maintaining personalized communication.

Benefits

• 70% Growth in New Memberships: Driven by targeted campaigns and digital onboarding.
• $800M Increase in Deposits: Achieved through remote video banking and personalized engagement.
• 30% of Video Calls Result in Document Signing: Accelerating revenue and account activation.
• 3X Higher Conversion Rates: Enabled by digital appointment scheduling and follow-ups.
• 95% Faster Document Collection: Via secure text and chat workflows.
• 7X Higher Response Rates: Compared to email, using text messaging.
• Trusted by 600+ Credit Unions: Proven results and rapid implementation.