Overview

SiteMinder's Groups & Chains solution is designed to empower hotel groups and chains by simplifying the complexities of managing distribution across multiple properties. Trusted by over 44,500 hotels worldwide, this platform enhances profitability through group-wide campaigns, intelligent pricing, and instantly activated offers and deals. With access to the world's largest and most diverse distribution channel network, boasting 99.95% uptime and 24/7 health checks, hotels can confidently reach the right guests. SiteMinder also offers a global presence with a local touch, providing dedicated account management and support teams to assist at every step.

Features and Capabilities

• Centralized Distribution Management: Manage distribution across all properties from a single platform, streamlining operations and reducing administrative tasks.
• Group-Wide Campaign Execution: Launch and manage promotional campaigns across multiple properties simultaneously, ensuring consistent messaging and offers.
• Intelligent Pricing and Promotions: Implement dynamic pricing strategies and promotions tailored to specific markets or properties to maximize revenue.
• Instant Offer Activation: Quickly deploy offers and deals across selected properties, allowing for rapid response to market demands.
• Extensive Distribution Network: Access a vast array of distribution channels to reach a broader audience and optimize occupancy rates.
• High System Reliability: Benefit from a robust infrastructure with 99.95% uptime and continuous system health monitoring to ensure seamless operations.
• Dedicated Account Management and Support: Receive personalized support from a global team, ensuring effective utilization of the platform and addressing any challenges promptly.
• Scalable Architecture: Easily add new properties to the platform without overwhelming your team, thanks to a scalable and flexible system design.
• Real-Time Health Checks: Utilize continuous monitoring to identify and resolve configuration issues, distribution bottlenecks, and reservation processing challenges proactively.
• Enterprise-Grade Security: Ensure data protection with compliance to PCI L1, PII, PSD2 SCA, and GDPR standards, along with a guaranteed minimum of 99.95% uptime.
• Comprehensive Onboarding and Training: Benefit from dedicated onboarding processes and on-demand learning resources to empower your team and maximize the platform's potential.