All-in-one IT support software, made simple.

Stay on top of all your IT needs with a single solution that brings together remote monitoring and management, remote access and support, ticketing, automation, and more.

Expect the unexpected with Proactive Monitoring

Automatically detect device issues and address them proactively, before they escalate.

• Create tailored alert policies on key system processes
• Eliminate the noise with flexible thresholds
• Customize monitoring by individual or groups of devices

Take back your time with no-code IT Automation

Break the cycle of repetitive, manual support with a more agile IT team and more reliable IT infrastructure, courtesy of easy automation.

• Automate workflows and task management processes – no scripting knowledge required.
• Save time and stay on track with remote deployments to user devices.
• Run the most common automated tasks using our pre-developed step types.

Troubleshoot behind-the-scenes without disturbing end-users

Work on your schedule, not theirs, to identify the cause of problems and start troubleshooting.

• One-click, background access to critical system information like CPU, memory, processes, events, and more
• Access the command prompt without starting a remote session.
• Securely view and transfer files and folders from any devices in the background.

Advanced security

Safeguard your business with industry-leading, government-approved protocols that deliver unbeatable security, including:

• Zero-trust access control
• End-to-end 256-bit Advanced Encryption Standard (AES)
• Transport Layer Security
• Multi-factor authentication (MFA)
• Single sign-on (SSO)
• and more