Goodlord is an end-to-end lettings platform that simplifies and automates the entire tenancy process for letting agents. It replaces up to 100 manual steps and interactions with nine different suppliers by consolidating everything into one digital system. Agents can manage tenancies, automate compliance, collect rent, and offer additional services—all from a single platform.

Features

• Tenancy Creation & Offer Letters: Create tenancies and send offer letters instantly—even during property viewings. Details are auto-filled into documents and sent directly to tenants.
• Contract Generation: Use Goodlord’s contracts, your agency’s own, or ARLA Propertymark contracts.
• Digital Payments & E-signatures: Real-time notifications for payments with bank-grade security and a digital audit trail. Tenants can sign contracts remotely.
• Automated Compliance: Automatically distributes key legal documents like the How to Rent guide, EPC, and Gas Safety certificates. Keeps contracts and documents updated with the latest legislation.
• Third-party Integrations: Syncs with platforms like Reapit and Alto to pull data and progress tenancies quickly.
• Corporate Tenancies: Tailored referencing forms for corporate clients, processed like standard tenancies.
• Rent Collection Automation: Unique account numbers match 100% of payments to the correct tenancy. Payments are auto-reconciled and chasing is automated.
• Revenue Generation Tools: Sell insurance, utilities, broadband, and media services through a digital shop front at optimal points in the tenancy journey.

Benefits

• Save Time: Digitizes manual tasks, allowing tenancy progression in as little as 90 seconds.
• Peace of Mind: Automates over 20 compliance tasks per tenancy, reducing legal risks and manual errors.
• Revenue Growth: Offers products and services to tenants and landlords at the right time to maximize conversions.
• Improved Customer Experience: Remote signing and payment tracking make the process smoother for all parties.
• Scalability: Enables agencies to grow without increasing headcount.
• Reduced Arrears: Automated rent chasing and reconciliation reduce missed payments.