Access language support via any mobile device with the GLOBO Connect application. Leverage for "Bring Your Own Device" programs and Workstations on Wheels.
Vendor
GLOBO
Company Website
Language support at your fingertips.
Access Audio and Video Remote interpreting via any iOS or Android device. Call on-demand or schedule in advance.
Easy as 1, 2, 3
- Download the app on your iOS or Android device
- Log in with your existing credentials
- From the home screen, choose to make a video or voice call
Video Remote Interpreting
Access qualified interpreters whenever you need them via our secure, reliable, HIPAA-compliant portal. Plus, our multi-participant video solution enables multiple participants to join the same video call from remote locations. Video Remote Interpreting is accessible from any iOS or Android device via the GLOBO Connect app.
Audio Interpreting
Access interpreting on-demand through any standard telephone or via the GLOBO Connect app on any iOS, or Android device. Audio interpreting can also be scheduled through GLOBO HQ. GLOBO audio interpreting incorporates smart, skills-based routing to send calls to interpreters based on subject matter expertise, required qualifications, and experience.
Capabilities:
- On-demand access to 430+ languages
- Custom IVR/intake menu
- Speedy connect times
- Review service levels and call information in real-time
Use Cases:
- Patient-provider interactions
- Scheduling, intake, and billing
- Pre-appointment check-in
- Customer service