Global Shop Solutions ERP Company Messaging is a powerful communication tool designed to automate alerts and notifications within your ERP system. It ensures timely communication across your organization, customers, and vendors by sending real-time messages based on critical events. This module helps manufacturers avoid delays, improve customer relations, and streamline operations by automating internal and external notifications for key business processes.

Features

• Avoid Communication Delays: Ensure timely updates for all stakeholders.
• Improve Customer Relations: Automated notifications for order status and shipment confirmations.
• Automate Vendor Notifications: Notify suppliers about purchase orders, billing requests, and changes.
• Real-Time Alerts: Instant notifications for critical events within ERP.
• Internal User Alerts: Keep employees informed about shop floor tasks and operational changes.
• Email Alerts to Nonusers: Extend communication to external parties without ERP access.
• Limit Exceeded Alerts: Notify when limits are surpassed by number or percentage.
• PO vs Invoice Variance Alerts: Highlight discrepancies between purchase orders and invoices.
• Order Change Notifications: Inform stakeholders about modifications in orders.
• Order Shipped Notifications: Confirm shipments automatically to customers.
• Quote Approval Notifications: Alert teams when quotes are approved.
• Shop Floor Task Notifications: Keep production teams updated on task assignments.

Benefits

• Automate Employee Messages: Set up alerts for internal teams based on ERP events.
• Automate Customer Messages: Send notifications for order receipt, production start, and shipment.
• Automate Vendor Messages: Inform suppliers about purchase orders and billing requests.
• Reduce Manual Communication: Save time and minimize errors with automated alerts.
• Enhance Operational Efficiency: Improve workflow by ensuring timely and accurate communication.
• Boost Customer Satisfaction: Keep customers informed throughout the order lifecycle.