The gateway to simplicity

A pioneering platform revolutionising the auto and property insurance sectors through simplicity, connectivity and collaboration

Accelerating positive change with future-proof technology

Gateway’s transformational, future-proof technology optimises every aspect of your claim management operations. Remove time-consuming manual processes, gain valuable data insights and speed up claim resolution. Tap into the unrivalled scale of its network connectivity to accelerate and enhance your supply chain performance. Deliver a positive customer experience and deepen loyalty. Empower your business with the power of Gateway.

The future of insurance

Automated

Gateway’s streamlined, automated workflows and dynamic data integration are delivering the future of insurance claims management today. Gateway’s intelligent network management delivers frictionless claim resolution and vastly improved operational efficiency.

Smart

Gateway uses the latest in machine learning technology and smart data analytics to make lightning-fast accurate decisions. With better, faster data, Gateway gives you the edge in claim resolution.

Digital

Gateway’s on-demand digital capabilities give you 360-degree visibility over claim management. Cloud power and customisable modules mean it can be seamlessly integrated with your platform and updated with no downtime.

Secure

Gateway is digital armour for your data. Robust security defences, 24/7 monitoring and cloud-powered protection ensure your data is always protected, always available and mission-critical operations will never be disrupted.

Features

Locate

Gateway’s Locate feature uses intelligent search to connect customers and repairers at the right time, reducing delays and speeding up claim fulfilment time.

Claim management

Gateway’s digital hub takes care of every part of the claim management cycle, giving clients total control, interconnectivity and oversight.

Network management

Gateway builds on Innovation Group’s 20-year network management expertise for insurers worldwide, offering unrivalled insurer, customer and supplier integration.

Total loss

Gateway’s end-to-end total loss module allows you to manage a vehicle total loss claim all the way from valuation to settlement, with greater efficiency and transparency.

Insights

Gateway’s intuitive Insights module offers insurers visualisation dashboards and unique data metrics on-demand to drive valuable business decisions.

FNOL

Gateway gives customers instant access to submit and track their incident claim online or from their mobile or device, from first notification of loss to end resolution, wherever they are.

Virtual claim assessment

Gateway can reach your customers on their mobiles for a remote damage property or motor assessment at their convenience. Saves costs and significantly speeds up the claim process.

Service plans (Coming Soon)

Gateway connects all partners during the lifecycle of a vehicle’s service plan, from sales to service repair management of a customer’s vehicle.

Auto warranty (Coming Soon)

Gateway’s warranty module will enable seamless and personalised warranty service management, including real-time quotes and instant cost approvals for repairers.