Engage teams, celebrate wins, repeat.

Build a culture where growth is celebrated, not just expected. With recognition, incentives, and friendly competition built into daily workflows, you drive better CX and stronger retention.

Features

• **Gen AI Recognition: **Deliver real-time, personalized recognition based on performance improvements and behavioral milestones, and system activity.
• **Automated Recognition and Coaching Workflow: **Trigger recognition automatically when agents meet post-coaching commitments, aligned directly to KPIs and behaviors tracked in the system.
• **Data Powered Games: **Launch intelligent contests powered by performance data, tailored by KPI, tenure, skill level, or timeframe—day, week, or month.
• **Real-Time Leaderboards: **Track progress live and stay motivated with visual rankings that drive competition and team focus.
• **Incentive Tracker and Calculator: **View real-time progress toward bonuses and forecast earnings based on performance improvements across tracked goals.
• **Rewards and Incentive Management Integrations: **Connect your existing rewards tools and align incentives with quality, performance, and coaching activities inside AmplifAI.