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Galooli Network Operating Center (NOC)Galooli

Centralized alarm-management platform that surfaces real-time alarms, prioritizes incidents, and integrates with ticketing for industrial sites.

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Product details

Galooli’s Network Operating Center (NOC) is an alarm management solution designed for industrial organizations to gain immediate visibility into malfunctions and errant events across remote assets and facilities. The NOC displays real-time, relevant alarms and can sort and surface items by severity so stakeholders see priority issues first. An easy-to-navigate map overlay helps locate problems physically, improving situational awareness and enabling faster, more informed decisions about resource allocation and prioritization. The platform can be fully integrated with existing ticketing systems to streamline incident tracking and response workflows, reducing manual handoffs and accelerating corrective actions across distributed sites.

The NOC addresses common operational challenges such as delayed detection of faults, unclear incident ownership, and inefficient maintenance dispatching by consolidating alarms into a single pane of glass. By emphasizing severity-based ordering and geographic context, the solution supports timely actions that reduce downtime and improve operational reliability. Targeted at sectors with dispersed infrastructure—such as telecommunications, utilities, data centers, microgrids, and facility operators—the NOC enhances asset visibility, supports remote monitoring strategies, and aids teams in prioritizing activities to maintain continuity and efficiency.

Features & Benefits

  • Real-time Alarm Display: Surfaces current and relevant alarms from remote assets to provide immediate operational awareness.
  • Severity-based Prioritization: Sorts and highlights alarms by severity so critical issues receive attention first.
  • Map Overlay & Location Context: Provides an easy-to-navigate map overlay to identify where problems are physically located.
  • Ticketing System Integration: Integrates with an organization’s ticketing system to automate incident tracking and follow-up.
  • Remote Asset Visibility: Consolidates alarms from distributed assets and facilities to give stakeholders a unified operational view.