Gainsight Staircase AIGainsight
Eliminate Manual Data Entry. AI-powered analysis of every interaction, across every channel.
Vendor
Gainsight
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Product details
AI-powered analysis of every interaction, across every channel.
- Automatically log and analyze every customer communication in real-time.
- Analyze interactions across email, calendar, chat, Slack, support tickets, CRM, CS platforms, and more to capture critical conversational signals.
- Get instant alerts for high risk sentiment and turn data into real-time actions for your team.
Multi-Threaded Relationships
- Use AI to understand the strength of each relationship with your customer in real-time. Executive Insights
- Get clear, executive level insights and alerts including visibility to how your team spends their time. Identify Risk and Expansion Opportunities
- Capture churn risk and expansion signals with real-time analysis of opportunities.