Data-driven roadmap prioritization to increase user engagement

• Autonomous feature instrumentation to reveal the best opportunities for growth
• Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
• Native integrations with CS and CRM to tie product investments to bookings, retention, expansion

Scaling onboarding and driving product adoption

• Easy editing for in-app engagements and onboarding checklists to scale time-to-value
• Native email campaigns to accelerate user activation and increase release awareness
• Advanced throttling and prioritization to avoid user fatigue and maximize engagement

Broader user input and immediate action on feedback

• In-app surveys with intelligent targeting to collect user feedback at scale
• CES (Customer Effort Score) surveys to measure feature usability
• CSAT and NPS surveys to focus advocacy programs and risk mitigation programs

Better decisions and rapid iteration

• Data-freshness measured in seconds to avoid loss of productivity
• Advanced segmentation to drive personalized engagement without degrading performance
• Zero performance impact tracking billions of events per day

Single view of your entire portfolio regardless of runtime

• Support for multiple runtimes, including Native iOS, Android, ReactNative, and Windows-desktop
• Deep product usage telemetry that drastically reduces Time-to-Resolution (TTR)
• Native C# and Java SDKs for custom desktop apps