Fynd OMS (Order Management System) is a comprehensive platform designed to streamline complex order workflows across multiple sales channels. It enables businesses to manage, track, and fulfill orders efficiently while reducing costs and improving customer satisfaction. The system offers distributed order management, intelligent order orchestration, seamless integration with existing tools, and robust support for fulfillment and returns. Features include real-time order tracking, customizable shipping and return processes, automated delivery partner assignment, and smart routing algorithms ...
Vendor
Fynd
Company Website
Fynd OMS is a versatile platform that simplifies order management across channels, offering tools for tracking, fulfillment, returns, and automation to optimize workflows and reduce costs.
Key Features
Distributed Order Management Simplifies end-to-end order management across all sales channels.
- Real-time tracking of orders across locations.
- Bulk order management with options for splitting or bundling shipments.
Order Fulfillment and Returns Offers flexible fulfillment options and hassle-free returns.
- Enables shipping from multiple locations for faster deliveries.
- Supports BOPIS (Buy Online Pickup In Store) and curbside pickup.
Order Orchestration Automates and optimizes order routing for efficiency.
- Smart routing algorithms based on location, inventory, and cost.
- Automated reassignment of orders in case of stockouts.
Benefits
Enhanced Efficiency Streamlines operations to save time and reduce costs.
- Centralized dashboard for managing orders from multiple channels.
- Automation of complex processes like delivery partner assignment.
Improved Customer Experience Ensures timely deliveries and smooth returns.
- Accurate delivery timelines with the promise engine.
- Regular updates on order status via SMS, email, or WhatsApp.