FX Housekeeping

FX Housekeeping is a solution that simplifies your hotel’s housekeeping operations with real-time updates and easy reporting capabilities. The solution is also provided as an Android mobile app that establishes seamless communication between supervisors and housekeepers.

What is a housekeeping solution for hotels?

A hotel housekeeping solution is a software designed to streamline and manage various housekeeping tasks,including room cleaning schedules, staff assignments, maintenance and communicating responsibilities between departments.

Features

Mini Bar

Update mini-bar status and restock or remove items to meet guest needs faster. Keep track of consumption and report any necessary post-charges.

Service Definition

Define tasks based on the services required for each room and be in the know about which rooms are Vacant, Expecting Arrival, and Need Inspection.

Checklists

Identify all pending housekeeping tasks in each room or space and create a checklist of all tasks that need to be completed.

Employee Management

Manage employee rosters, map employees to a particular floor, track employee availability and specify jobs according to priority.

Lost and Found

Record lost items and keep track of all items using additional descriptions and photos so that the front office can be updated accordingly.

Room Block

Block rooms based on internal needs for a specific time. Track what rooms need maintenance/ inspection or allocate rooms for internal events.

Ancillary Requests

Give guests a chance to request ancillary items as per their needs. FX Housekeeping can easily track item usage and return status.

Benefits

Improved Productivity

FX Housekeeping can automate and optimise task assignments, reducing the responsibilities for your employees and allowing them to focus more on guest service. This efficiency leads to faster room turnovers and increased productivity.

Higher Convenience

Operating on the app, employees can easily view their responsibilities, track open or completed jobs, park jobs for breaks, communicate among the team and even capture images in case any room issues need further clarification.

Task Prioritisation and Tracking

FX Housekeeping enables you to create checklists and prioritise tasks based on guest check-ins, special requests, or room status. This ensures that urgent needs are met promptly. Real-time tracking further helps monitor progress and resolve issues swiftly.

Resource Management

The ability to stay updated on staff availability, including their rosters, leave times, and day offs, lets you allocate housekeeping staff efficiently. Hotels can also manage housekeeping supplies, ancillary amenities and room inventories, allowing for accurate forecasts and resource allocation.

Maintenance and Quality Control

A comprehensive view of room status, regular monitoring and maintenance schedules facilitated by FX Housekeeping ensure proper maintenance of rooms and common areas, preserving the overall quality standards of your property.

Enhanced Communication

Instant updates on room status, employee availability on a single screen and integration with FX Front Office allow everyone in your hotel staff to constantly know about housekeeping responsibilities, coordinate effectively and respond to guest needs.

Enhanced Guest Experience

Cloud housekeeping solutions let you meet and exceed guest expectations. Promptly cleaned spaces, responding to ancillary requests, guest preference tracking, and lost item tracking ensure that guests get a next-level service that prioritise their comfort.