FX Front Office Management

The ideal solution to comprehensively manage all front office operations in a hotel. FX Front Office Management is a cloud solution designed to consolidate front office functions on a single calendar-view screen, facilitating faster and more efficient processes. Discover the seamless convenience offered through this ingeniously crafted front office solution.

Key Features

Calendar View Offers a single-screen view of the availability of all rooms within the property Real-Time Displays real-time availability of rooms enabling speedy reservations Easy Filtering Unique search criteria to tailor the experience based on guest preferences Chain Level Data Definition Define all masters/parameters at the chain level for accurate chain level reporting and easy data management Chain Level Guest Profile Guest profiles maintained at the chain level containing guests’ preferences, notes, feedback, loyalty membership, past stay details, and more Chain Level Reporting With a single login, hotel staff can generate reports for one or all properties in a chain (with access rights) Multi-currency, Multi-lingual, Multi-geography Configure rates in any currency and process any language. The platform can be used in any location across the globe, and the operational activities will still be mapped to the property’s local time zone Multi-property Reservation With a single login, hotel staff can make reservations for one property or any property within a chain. Instantly look up real-time availability and rate across all hotels in a chain and confirm reservations Improves Efficiency Eliminates the need to switch between screens, enhancing the user experience

Benefits

Intuitive User Interface The solution is designed to transform a tablet device to a complete front-desk management tool with a simple design and intuitive information placement. This design would increase efficiency and reduce learning time of the staff. Dashboards Empower your front staff with a quick view of your property or properties with various datasets that you can customise. Occupancy, arrivals and departure, upcoming reservations and room rates are few of the predefined elements in the solution.  Multi-Property Reservation With a single login, hotel staff can make reservations for one property or any property within a chain, instantly look up real-time availability and rates across all hotels in a chain, and confirm reservation.  Mobile Check-In/Out An intuitive mobile app that provides a comprehensive view of all check-in/out details and allows posting charges per room and per guest. MS Azure Hosted securely on Microsoft Azure cloud Intuitive UI Eliminates the need for extensive training Contactless Integrates with contactless solutions