Comprehensive Channel Management Solution

FX Book Your Table (FX BYT) is an efficient cloud-based platform for table reservation and channel management, helping restaurants oversee table availability, reservations, booking sources and capacity. FX BYT manages reservations and floor plans for both day-to-day operations with sophisticated meal plans and seating arrangements, with automatic communication and report generation capabilities.

Features

Reservation Management

Receive reservations on mobile or website using guest phone number or email ID and keep track of all edits. Prevent accidental changes to reservations with pop-up alerts.

Channel Management

Manage reservations across channels, integrated with Zomato, EazyDiner and Reserve with Google. Track customers from multiple channels to optimise revenue sources.

Floor Plan Visualisation

Record guest contact details, dining preferences, allergies and more. Get notified of birthdays, no-shows, cancellations, and more, right when you make a reservation.

Guest Profiles

Maintains a comprehensive database of customers including contact details, dining preferences, allergies and more.

Real-Time Updates

Provides instant updates to staff regarding reservations, table turnover, and waitlist changes for enhanced communication and coordination.

Multi-Location Support

Efficiently oversee reservations across multiple outlets and geographies with centralised operations and seamless time zone compatibility.

Guest Messaging

Swift communication with guests through WhatsApp, SMS, or email reminders. Easily select which guests to engage with and manage preferences.

Customisation

Customise booking widgets, reservation rules and table layouts and provide the smoothest and most consistent branding across the platform.

Streamlined Integrations

Integrate with the restaurant’s Point of Sale (POS) system to synchronise information on orders, bills and guest preferences. FX BYT also provides APIs to integrate with other software solutions used by the restaurant, such as CRM systems or marketing tools.

Benefits

Provide convenience to guests

Upgrade your restaurant so you are the brand that diners turn to! Integrated with Reserve with Google, FX BYT enables direct reservations via Search and Maps.

Experience better profits

Accelerate operations around the restaurant, accommodate more reservations and increased capacity without compromising diner comfort. Witness more sales and increased profits.

Increased diner satisfaction

Provide next-level personalisation and excellent service with efficient management of guest profiles and venue management.

Improved productivity

A digital reservation system for employees to easily accept reservations with a tap of a finger and focus on delivering the best possible experience to diners.

Track all reservations

Maintain easy connectivity across multiple channels, including Zomato, Dineout, EasyDiner and Reserve with Google. Track where your most loyal customers are coming from, streamline reservation activities and optimise your marketing efforts.