Frontline Communications is employee communication software designed to build trust and transparency, dramatically improving the experience of hourly workers. It empowers organizations to drive higher employee engagement through an award-winning mobile application that streamlines internal communication. The software allows for capturing employee sentiment to gain actionable insights, transforming how hourly employees receive updates with modern, schedule-aware messaging. Key features include a user-friendly mobile app with built-in chat, newsfeed, announcements, polls, and surveys. It facilitates sharing kudos, building corporate culture, and delivering direct updates from management. The Generative AI Messaging Assistant enhances the speed and quality of field communications through AI-assisted authoring and corrections. Engagement is measured with comprehensive reporting and analytics on views, clicks, likes, and comments. Legion WFM enables intelligent automation for on- or off-the-clock message viewing, reducing manual management tasks. Targeted messaging ensures the right team members receive information when and where it's needed, with adoption driven by a familiar, consumer-like interface that integrates with existing scheduling apps. The platform supports building culture by sharing company news and leadership communications, and delivering role- or shift-based targeted messages. Schedule-aware communications ensure hourly workers only view messages during work hours or for critical updates. It replaces or complements in-store message boards, enabling employees to easily connect with peers and managers for tasks like schedule swaps or sharing recognition. Compliance with labor laws is maintained through schedule-aware tools, off-the-clock controls, granular permissions, and configurable policies. Moderation tools help resolve improper use of company resources, and important documents or training materials can be shared to ensure alignment. Pulse surveys and polling capabilities provide real-time feedback on employee sentiment, aiming to reduce attrition. The software unifies employees across mobile and desktop into a single digital workplace. Benefits include boosted employee engagement, increased trust and transparency, and improved retention, with potential for a 5% reduction in attrition.

Features & Benefits

• Mobile Application with Integrated Tools: Offers a user-friendly mobile app with chat, newsfeed, announcements, polls, and surveys for enhanced employee interaction.
• Generative AI Messaging Assistant: Improves speed and quality of field communications with AI-assisted authoring and corrections.
• Schedule-Aware Communications: Ensures messages are viewed only on or off the clock as per policy, freeing managers from manual tasks.
• Targeted Messaging: Delivers real-time messages based on role, shift, location, or district to ensure relevant information reaches the right teams.
• Engagement Analytics: Measures communication reach and impact through tracking views, clicks, likes, and comments.
• Compliance and Governance: Provides compliant, schedule-aware communication tools with off-the-clock controls, granular permissions, and moderation tools.