Freight and Parcel Audit and Reconciliation

ShipHawk Audit is a comprehensive solution designed to automate and streamline the auditing of freight and parcel invoices. It helps businesses uncover cost recovery opportunities, improve carrier performance visibility, and optimize shipping spend. By eliminating manual processes and integrating data from multiple sources, ShipHawk Audit empowers organizations to reconcile charges, identify discrepancies, and recover overpayments efficiently.

Features

• Reconciliation of invoice charges against rate quotes
• Normalization of shipment details, services, and charges across carriers
• Import and analysis of freight spend from all parcel and LTL carriers
• Automated discrepancy detection and recovery submission
• Scheduled shipping reports and data exports
• Line-by-line invoice filtering, sorting, and searching
• Timely invoice processing to avoid late payments and service disruptions
• Increased productivity through automation of carrier invoice receipt and reconciliation

Capabilities

• Multi-channel invoice collection (EDI, email, online, physical mail)
• Dashboard-driven data analysis for carrier performance and shipment metrics
• Contract negotiation support through detailed spend insights
• Operational inefficiency identification to reduce shipping costs
• Enhanced order-to-delivery time tracking
• Centralized audit visibility across all carriers and shipments
• Scalable reporting and audit workflows for high-volume operations

Benefits

• Significant cost recovery from overcharges and service failures
• Reduced manual workload and increased audit accuracy
• Improved financial control over shipping operations
• Faster decision-making with real-time performance insights
• Enhanced carrier accountability and contract leverage
• Prevention of service disruptions through timely invoice handling
• Streamlined operations and better resource allocation