FreedaGPT across Your Finance Process

FreedaGPT Email Compose

FreedaGPT auto-drafts tailored collection email responses with attachments automatically.

FreedaGPT Insights

FreedaGPT generates instant, intuitive reports and dashboards with simple English prompts.

FreedaGPT Call Assistant

FreedaGPT captures call details, drafts follow-up emails, and logs action items automatically.

FreedaGPT Support

FreedaGPT helps HighRadius users resolve issues quicker through self-service prompts.

FreedaGPT Email Compose 

Inbox Overwhelm:

Collectors are flooded with numerous emails daily, including invoice queries, payment notifications, and overdue reminders.

Email Triage:

The system categorizes and prioritizes these emails based on urgency and content, understanding the central context of each message.

Automated Responses:

Drafts tailored responses for each email, attaching relevant documents, missing invoices or account statements, and reminders for overdue accounts.

Collector’s Oversight:

Before sending the email, collectors review and refine auto-composed emails for a personalized touch, streamlining the response process.

FreedaGPT Insights

Gathering Data:

As month-end approaches, users are stuck in the vicious cycle of gathering past data, making consolidated reports, and generating real-time insights.

Leveraging FreedaGPT:

Bypass the manual process of creating a new dashboard or applying multiple filters on the data set. An user could prompt it to show the top 5 anomalies with high risk.

Generate Reports in Seconds:

FreedaGPT promptly generates summary reports, insights, and graphs within seconds for any input. Users can delve deeper into the data as needed.

FreedaGPT Call Assistant

Real Time Call Summaries:

Collectors often struggle to capture crucial details during customer calls, potentially missing important information. It actively processes calls and generates summaries.

Tailored Follow-up Email:

After a call, FreedaGPT summarizes the meeting transcript to create a draft of the follow-up email, including the summary of the conversation and any customer requests.

Suggested Actions:

FreedaGPT also recognizes any action items from the call, such as Promises to Pay and Disputes, and logs these automatically with collector approval.

FreedaGPT Support 

Support Portal:

HighRadius users raise a support case when they need professional assistance resolving an issue. In most cases, resolution could have been quicker via self-service channels.

Self-Service:

Resolve common issues independently by directly prompting FreedaGPT. For instance, an admin user can ask FreedaGPT for real-time assistance with tasks like adding or creating a new user.

FreedaGPT Support:

Eliminate the need to manually raise support cases by prompting FreedaGPT directly from your Highradius application. FreedaGPT understands the context to automatically raise a support case.

Data Security and Privacy

We are committed to ensuring the utmost data privacy and security for our users. FreedaGPT powered by enterprise-grade Large Language Model (LLM), such as OpenAI, with HighRadius’ proprietary domain specific Big Data.

Data Handling and Transmission

No PII (Personal Identifiable Information) Data Sent: FreedaGPT ensures that no PII (Personal Identifiable Information) data is transmitted to the LLM API during conversations. Schema Sharing: Only the database schema of relevant views is shared with LLM to facilitate the conversation.

Query Validation and Data Security

SQL Validation: SQL generated by LLM is thoroughly validated to ensure accuracy and compliance with data security measures. Data Security: FreedaGPT adds an additional layer of data security by validating and enhancing the generated queries before execution. This helps prevent unauthorized access and data breaches

Execution and Visualization

Execution: The validated queries are executed on a secure and scalable data platform. Chart Generation: The results are used to generate insightful charts and visualizations that help users understand the data better.