FOIAXpress® by OPEXUS is a comprehensive software suite designed to help government entities manage Freedom of Information Act and Privacy Act (FOIA/PA) requests. It accelerates the entire request lifecycle, from initial receipt to final retention, ensuring compliance with mandates from bodies like the DOJ and OMB. The platform automates time-consuming processes, reducing administrative burden and costs associated with manual request handling. Key functionalities include efficient document discovery, AI-assisted redaction for sensitive information across various file types (text, video, audio), and simplified reporting for program performance analysis. FOIAXpress also offers enhanced security through FedRAMP-certified cloud hosting and robust access controls, with the ability to scale to meet demand. Additional modules enhance collaboration, provide public access portals, and integrate with external systems like Pay.gov and national FOIA portals.

Features & Benefits

• End-to-End Case Management: Tracks the entire FOIA/PA request lifecycle, including task assignment, monitoring, and standardized responses.
• Centralized Document Management: Provides a repository for reviewing and redacting records, with drag-and-drop conversion to image format and direct posting to public reading rooms.
• Comprehensive Redaction Tools: Includes manual redaction (free-hand, polygon) and AI assistance to find and flag sensitive information in text, video, and audio content.
• Automated & Scheduled Reporting: Generates various reports (request, billing, data call) in raw data or XML formats, supporting compliance and program oversight.
• Seamless Integrations: Connects with third-party systems such as the national FOIA portal, Pay.gov, Login.gov, and proof-of-identity providers.
• Modular Expansion: Offers add-on modules for collaboration portals, AI assistance, public access links (PAL), and electronic document review (EDR) to enhance program maturity.