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FLS PORTAL combines self-service scheduling with real-time route planning, optimizing appointments and enhancing customer satisfaction.

fls_fast_lean_smart_fls_portal_image.jpg
fls_fast_lean_smart_fls_portal_image.jpg
Product details

FLS PORTAL is a dynamic self-service scheduling tool that integrates with FLS VISITOUR for real-time route planning. It allows customers to book appointments online 24/7, with each appointment optimized for cost and efficiency. The portal sends automatic reminders and notifications, and customers can track the arrival of service personnel in real-time.

Features

  • 24/7 Online Booking: Customers can book appointments at any time, reducing the need for phone calls.
  • Real-Time Route Planning: Integrates with FLS VISITOUR to ensure each appointment is optimally planned.
  • Automatic Notifications: Sends email and SMS reminders and notifications about appointment status and arrival times.
  • Live Tracking: Customers can track the service personnel's arrival in real-time using GPS.
  • Customizable Portal: Can be embedded in your website and branded according to your design requirements.
  • Optimized Scheduling: Offers time frames of various lengths, optionally with cost details, and ensures maximum capacity utilization.

Benefits

  • Improved Customer Experience: Provides a convenient and efficient way for customers to book and manage appointments.
  • Cost Savings: Reduces resource costs by minimizing non-productive time and optimizing routes.
  • Increased Efficiency: Enhances productivity with real-time scheduling and route optimization.
  • Enhanced Transparency: Offers clear visibility of appointment schedules and service personnel locations.
  • Sustainability: Reduces fuel consumption and CO2 emissions through optimized route planning.
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