FLS MOBILE is the intelligent app designed to improve field service efficiency and customer satisfaction. It supports employees on-site by digitizing processes, removing paperwork, and enabling real-time communication with office planning staff. The app handles orders with speed and efficiency, ensuring end-to-end digitized and efficient processes.

Features

• Mobile Order Processing: Digitizes order processing and documentation.
• Real-Time Scheduling: Integrates with FLS VISITOUR for optimized route planning and real-time scheduling.
• High Usability: Compatible with a broad range of operating systems and devices, with online and offline functionality.
• Secure Communication: Utilizes double data security through device and user recognition.
• Agile Workflow Management: Supports agile workflow management (BPMN standard) and individual assignment of access rights.
• Live Tracking: Provides real-time tracking of field service technicians using GPS.

Benefits

• Increased Efficiency: Enhances productivity by reducing paperwork and optimizing routes.
• Improved Customer Satisfaction: Minimizes customer waiting times with real-time notifications and tracking.
• Cost Savings: Reduces operational costs through efficient route planning and resource utilization.
• Enhanced Transparency: Offers clear visibility of field service operations and real-time status updates.
• Flexibility: Supports both online and offline functionality, ensuring continuous operation.