Flow Designer is a powerful no-code workflow automation tool that enables users to create, extend, and manage digital workflows within the ServiceNow platform. It empowers both business users and developers to automate processes ranging from simple productivity tasks to complex business transformations using a user-friendly, flowchart-style interface.

Key Features

Codeless Automation Create automated process flows without coding

• Flowchart-style diagramming for easy workflow building
• Application-specific flow actions for conditional, trigger-based workflows

No-code Data Management Simplify data handling and flow creation

• Build flows using no-code tools and generative AI
• View complex structured data in a graphical interface

Decision Builder Manage complex decision logic

• Empower business users to handle decision logic independently
• Separate decision-making from flow design for greater flexibility

Benefits

Increased Productivity Empower users to create efficient workflows

• Codeless flow components built for reuse
• Flow generation based on text inputs for faster development

Enhanced Integration Connect workflows with other business applications

• Ready-made Integration Hub spokes for popular business apps
• Link end-to-end digital workflows across different systems

Improved Collaboration Foster teamwork in workflow development

• Invite process stakeholders to review flows without risk of changes
• Promote visibility and cooperation across teams