Overview

VisiQuate Flo is an AI-driven workflow automation suite within the VisiQuate revenue cycle platform that helps healthcare revenue cycle teams streamline work, intelligently prioritize accounts, reduce manual touches, and accelerate cash collection. Backed by the Ana Intelligence Suite, Flo delivers configurable, context-aware worklists and next-best-action recommendations that adapt to organizational needs, driving efficiency, accuracy, and improved financial outcomes for hospitals and health systems.

Features and Capabilities

• **Workflow Intelligence & Automation: **Intelligent workflows guide teams to the next best action using machine learning and real-world RCM logic, reducing manual effort and increasing productivity.
• **Configurable Workflow Engines: **Multiple prebuilt Flo engines such as PayFlo, Patient Access Flo, and Self-Pay Flo support different revenue cycle stages with customizable workflows.
• **AI-Powered Prioritization: **Automated segmentation and prioritization ensure users focus on the most impactful work first, improving throughput and results.
• **Source System Agnostic Integration: **Flo aggregates data from multiple systems to create a centralized and consistent workflow experience.
• **Dynamic Worklist Updates: **Real-time data and status changes ensure teams always work with current and relevant information.
• **Longitudinal Account View: **A unified account view reduces context switching and supports more accurate decision-making.
• **Recommended Actions Library: **Thousands of prebuilt action recommendations guide users through optimal next steps with minimal training.
• **Outcome-Driven Results: **Supports higher denial overturn rates, reduced days in accounts receivable, increased account throughput, and fewer manual touches.
• **AI & Machine Learning Backbone: **Powered by the Ana Intelligence Suite, enabling predictive analytics, adaptive learning, and pattern recognition across workflows.