RideCo Flex Fleets is a cloud-based resource optimization platform designed for transit agencies to seamlessly manage both dedicated and non-dedicated vehicle providers within a unified interface. The system automates the allocation and reallocation of trips based on real-time fleet capacity, passenger eligibility, and agency-defined service policies. By leveraging RideCo’s proprietary optimization engine, Solver, Flex Fleets continuously optimizes trip assignments across all available resources, ensuring high vehicle utilization and cost-effective service delivery. Agencies can set detailed business rules and contractual limits for trip brokering, while the platform provides total operational visibility, live monitoring, and automated handling of rejected, late, or missed trips. This approach enables agencies to scale paratransit and microtransit services efficiently, improve accessibility, and maintain high on-time performance, all while reducing operational costs.

Key Features

Unified Fleet Management Centralizes management of dedicated and non-dedicated vehicle providers.

• Single interface for all trip assignments and monitoring
• Consolidates workflows and trip details

Automated Trip Allocation and Reallocation Dynamically assigns and reallocates trips based on real-time data.

• Responds to rejected, late, or missed trips automatically
• Ensures seamless service delivery

Policy and Contractual Rule Engine Allows agencies to set detailed business rules for trip brokering.

• Enforces minimum/maximum trip limits per provider
• Respects agency policies and contractual obligations

Continuous Optimization (Solver Engine) Maximizes vehicle utilization and service efficiency.

• Real-time optimization for every trip, regardless of provider
• Adapts to changing demand and fleet availability

Operational Visibility and Live Monitoring Provides real-time insights into fleet performance and trip status.

• Centralized dashboard for monitoring and reporting
• Supports proactive management and rapid response

Benefits

Cost Efficiency Reduces operational costs by optimizing resource use.

• Maximizes shared rides and vehicle utilization
• Enables flexible scaling without increasing fleet size

Improved Service Reliability Maintains high on-time performance and service quality.

• Automated reallocation minimizes service disruptions
• Real-time monitoring supports rapid issue resolution

Scalability and Flexibility Supports agencies of any size and adapts to changing needs.

• Easily integrates new providers or adjusts service levels
• Facilitates expansion of paratransit and microtransit services

Enhanced Accessibility Improves service reach and availability for riders.

• Unifies management of multiple service types and providers
• Supports both microtransit and paratransit operations